Business Articles

Online reviews can make or break your store; learn how to respond to negative comments and encourage positive ones

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By Phillip M Perry
Published: June 13, 2017
dictionary


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By Georganne Bender, Rich Kizer
Published: June 12, 2017
Repairs
Store owners sing the praises of in-store repairs, and offer advice to others
By Pamela Thompson
Published: May 14, 2017
buy or lease
Which makes more sense for a brick-and-mortar store: leasing space or buying property?

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By Georganne Bender, Rich Kizer
Published: May 4, 2017
How to be a good boss
You might not be doing as well as you think; analyze your performance—and ways you can improve—by considering these nine key questions


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By William J. Lynott
Published: April 17, 2017
Keep employees
How high is your employee turnover? Shop owners and others share ideas for making your store a desirable place to work.

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By Pamela Thompson
Published: March 14, 2017


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By Georganne Bender, Rich Kizer
Published: March 10, 2017